1. PRICING
• All prices published and or quoted are in Australian dollars exclusive of GST and per unit other than the recommended retail price which includes GST.
All prices are in Australian dollars and subject to alteration without notice.
2. PAYMENT TERMS
• Payment terms are strictly C.B.D. (Cash Before Delivery) unless otherwise agreed in writing.
All payments made by credit card will be processed using the information provided for the amounts stated at the time of payment, including all applicable taxes and surcharges. Responsibility for all transactions remains that of the card holder.
• Account payment terms are strictly 30 days from end of month which the goods were supplied.
Stop supply will automatically apply when account is 45 days or over in arrears.
Any monies outstanding beyond terms stated in the invoice will incur an accumulative interest at a rate of 5% above the Reserve Bank of Australia Cash Rate calculated daily and compounded monthly.
• The Supplier (Aquatec) reserves its rights to refuse service at any time in its absolute discretion.
3. PAYMENT METHODS
The Supplier accepts EFT payments or Visa and Master Card credit cards only.
4. OWNERSHIP
Ownership of the goods supplied remains with the supplier until the entire invoice has been paid in full.
The Supplier reserves the right to inspect recover or repossess goods at any time before payment is received in full.
5. NEW ACCOUNTS
• The first transaction with the Supplier will require payment before order is dispatched.
• New accounts once approved will have a credit limit of $1500.00 until otherwise agreed, after satisfactory payment history has been established.
Accounts will be registered on the Personal Properties Security Register as required and at the Supplier’s absolute discretion with no further reference to the Customer.
6. DELIVERY TERMS
Any order with an invoice value over $750 excluding GST is free into store nationally.
Any order with an invoice value under $750 excluding GST will incur a freight charge POA.
• It is assumed that there is only one delivery address per order. If more than one delivery address is required, a freight charge will apply to any subsequent deliveries, POA.
• Aquatec Equipment reserves the right to deny drop ship orders.
• Any order requested for drop ship delivery directly to their customer’s residence, will result in additional freight costs incurred and will be quoted & require customer approval prior to dispatch.
Any order with an invoice value under $150.00 excluding GST will incur a processing/handling charge of $15.00 plus GST.
7. BACK-ORDERS
• Where necessary, any items that are temporarily out of stock will be placed on back-order unless otherwise requested by the Customer.
• If more than 30 days have lapsed between the initial order and back order shipping, the Supplier will notify the Customer before dispatching back-order.
8. DEBT COLLECTION
Should the Supplier have to resort to using outside debt collection services or incur any costs as a result of outstanding and overdue account, all fees charged and costs incurred to the Supplier will be passed on to the Customer.
9. DISPUTES
All disputes must be made by notice in writing to the Supplier within (7) days from invoice date.
Contact must be made with the Supplier before any goods are returned. All items being returned must be in original condition and packaging.
A copy of the relevant tax invoice must be supplied with all claims and returns.
The Supplier reserves the right to charge a 20% re-stocking fee where applicable.
All freight charges will be at the expense of the Customer and items returned with freight payment to be made by the Supplier upon delivery will not be accepted.
10. WARRANTY
The Customer acknowledges that the Supplier to the fullest extent permitted by law, does not provide warranties with its goods.
Any Customer making a warranty claim requires both proof of purchase and a completed the Supplier warranty form.
The Supplier reserves the right to repair or replace as it deems appropriate.
All goods returned under warranty are to be returned at the Customer’s expense.
Any evidence of misuse, tampering or activity contrary to the normal operating instructions will forfeit this warranty.
11. REFUND POLICY
Any Customer who is not satisfied with any product or service provided by the Supplier may apply for a refund.
All products must be returned in their original condition, with the Customer responsible for any freight costs payable for the return.
The Supplier will provide the Customer with a credit for the full amount paid, less any shipping and handling charges incurred.
12. ACCEPTANCE OF TERMS
The placement of any order of merchandise to be supplied by the Supplier will be deemed to be confirmation of acceptance of terms and conditions.
Any amendment to these terms and conditions can only be in writing approved by the General Manager of the Supplier.
13. DISCLAIMER
Whilst every effort has been made to ensure the accuracy of the information contained herein, the supplier Aquatec Equipment Pty Ltd trading as Aquatec Equipment accepts no liability for any loss or damage direct or consequential arising out of, or in relation to, the use or application of the said information or products referred to herein. All information is believed to be correct at the time of printing/ publishing and the Supplier reserves the right to change product specification and/or images without notification. No part of the Big Blue Book catalogue may be reproduced/stored or transmitted without prior permission. E.&O.E.